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Amazon.com ReviewDavid Maister, Charles Green, and Robert Galford--consultants on professional-service management and customer-relation issues--believe nobody can become successful as a business guru until they first gain the confidence of their clients. In The Trusted Advisor, the authors effectively build their case through anecdote and illustration, then relay a solid series of relevant suggestions applicable to both would-be consultants and those already active in the field. Among their most potent suggestions is a practical, five-step development process that encourages outsiders to engage clients by focusing attention on the issues and individuals at hand; listening both to what they say and what they leave unsaid; framing the immediate problem from their perspective; envisioning with them how a solution might appear; and committing jointly to the actions and resources that will bring it about. Also particularly useful is the examination of trust-building during four phases of a client-advisor alliance: at the time the relationship is consummated; during the assignment; after the assignment; and when "cross-selling," or establishing affiliations with the customer's associates. Boosting its utility, the book is filled with concise, easily adopted tips like "return phone calls unbelievably fast" and "always tell the truth and not what the client wants to hear." --Howard Rothman Trusted Advisor - Vistage Access business advisors with more than 50 years of executive leadership training and development experience through the Vistage trusted advisor program. Oklahoma Electric Cooperative Your Trusted Energy Advisor Oklahoma Electric Cooperative is on a mission to improve our members' quality of life through the safe delivery of highly reliable reasonably priced electric service The Trusted Advisor: David H. Maister Charles H. Green ... The Trusted Advisor [David H. Maister Charles H. Green Robert M. Galford] on . *FREE* shipping on qualifying offers. Bestselling author David Maister ... trusted Advisor - First Command Financial Services - Advisors First Command Financial Services Inc. parent of First Command Financial Planning Inc. (Member SIPC FINRA) First Command Advisory Services Inc. Articles Trusted Advisor 2010: The Summer of Trust Applying Trust Principles to the Sales Process Handout. Are You Client-Focused Or A Client Vulture? Are you Talking Your Way Out of a Sale? List of Mission: Impossible episodes - Wikipedia The television series Mission: Impossible was created by Bruce Geller. The original series premiered on the CBS network in September 1966 and consisted of 171 one ... Trusted Trump Advisor Demands Federal Workers Who Voted ... Trusted Trump Advisor Demands Federal Workers Who Voted For Clinton Be Fired By Rmuse on Tue Jan 24th 2017 at 11:31 pm "Those bureaucrats overwhelmingly voted for ... Austin Associates Trusted Advisor to Financial Institutions page Austin Advisor 2/27/17 The wealth of data to be released this week is expected to be high enough Posted 20170227. View Archives Learn About Becoming a Trusted Psychic Source Advisor Become a Psychic Source Advisor: If you want to share your gifts with others in a caring environment apply online now Trusted Advisor Associates LLC People vastly prefer to get what they need from people they trust. Thats why trusted sellers generate more sales faster closings and lasting client relationships.
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